Customer Care

We're certain you'll love our gear as much as we do and take great care of your items as well. But, if you do any issues or need any advice, you should be able to find the answers below. If you're still not sure please fill in the contact form and we'll get back to you as soon as possible.


My order hasn't arrived yet, how long does this normally take?

What is the best practice for washing my Ascendancy Apparel clothing?

I need to return or exchange my order.

I'd like to give you some feedback about my customer experience.


Alternatively you can contact us by email at

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